Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.Klarna - Please spend responsibly. Express only hires individuals authorized for employment in the United States. Ability to multitask and handle multiple customers and/or processes at once.Īs an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.Demonstrated collaborative skills and ability to work well with a team.Ability to effectively communicate with customers, peers and supervisors.Preferred Qualifications (skills and abilities) Proficient in use of technology (iPad, registers).Meets defined availability criteria, including nights, weekends and non-business hours.Other essential functions may occur as directed by your supervisor Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.Display expert knowledge of product, company policies, promotions, loyalty programs.Lead and models our customer experience model.Effectively resolves customer service issues to a positive outcome.Build an effective schedule with the right associate in the right place at the right time.Įxperience - Promote and support an environment focused on delivering great in-store customer experiences.Monitor and analyzes the customer service provided by team members.Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.Oversee and authorize the checkout experience.Ensure appropriate associate coverage to create a great customer experience.Execute all aspects of daily store operations. Assist in training associates on store operations, product, policy, and procedures.Įxecution - Execute action plans that optimize results.Partner with Store Management to provide feedback on associate performance.Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.Talent - Assist in developing and motivating associates to maximize sales potential The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. is comprised of the brands Express and UpWest, and is traded on the NYSE under the symbol EXPR. The Company operates over 500 retail and outlet stores in the United States and Puerto Rico, the online store and the Express mobile app. The Express Edit design philosophy ensures that the brand is always 'of the now' so people can get dressed for every day and any occasion knowing that Express can help them look the way they want to look and feel the way they want to feel. Launched in 1980 with the idea that style, quality and value should all be found in one place, Express has been a part of some of the most important and culture-defining fashion trends. Grounded in versatility and powered by a styling community, Express is a modern, multichannel apparel and accessories brand whose purpose is to Create Confidence & Inspire Self-Expression.
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